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Charlotte was fantastic help. She listened to the problems we were having and helped us through every step of the way. Charlotte put my mind at ease with her knowledge and made doing a horrible job more bearable.
We have used Metro HR on two occasions to deal with different issues. As a small charity we have needed an external HR expert and Metro HR have performed exceptionally well. The service has been faultless and I would highly recommend. We will certainly be using them again should the need for any HR expertise arise again.
I was introduced to Charlotte through a Director who had dealt with her previously. I required HR mentoring and Support managing a team of 10 staff. Charlotte worked closely with me both on site and remotely by delivering a weekly catch up and progress call. Charlotte also reviewed all of the relevant HR documentation and spotted a vital piece of information which our previous consultants had not. On top of this Charlotte also provided valuable mentoring which not only did I find useful at point of delivery but also this will assist me long into my role. I sincerely cannot recommend Metro HR enough.
We approached Metro HR to deal with a particularly difficult and emotive issue involving our most senior member of staff. Charlotte Allfrey steered the directors through this difficult time with sterling support and good counsel throughout. I wouldn't hesitate to recommend Metro HR or to work with Charlotte again in future.
Charlotte handled the redundancies of 4 staff with the utmost professionalism at very short notice. She dealt with everything, provided letters and arranged meetings for me. I could not have asked for more and would not hesitate to recommend her.
Charlotte listened to my needs and delivered exactly what I needed, even though a lot of it I did not even know I needed! A true professional and really knows her stuff.
I approached Metro HR to help me with a redundancy process. Lead Consultant, Charlotte Allfrey listened to all the facts and asked pertinent questions when necessary which allowed her to fully assess the situation and give me clear and positive advice. She explained what should happen next and gave me valuable tips as to how to handle the next stages. This gave me the confidence and understanding to take control of the situation to achieve the best outcome. Thank you Charlotte, your knowledge has given me the power to effectively handle a difficult and stressful situation.
The help, support and advice I received for a settlement agreement process was invaluable. Charlotte's guidance allowed me to communicate in an informed way that helped me to negotiate a positive outcome with confidence.